Your order is subject to credit card verification at the discretion of Vita Health Essentials management. We verify the shipping and billing address information you provide before processing your order. If the information you provided does not match with the records from your credit card company's records, your order may be delayed and further processing halted. In this scenario, VitaHealthEssentials.com customer service will contact you and provide you further instructions on how to proceed. If we do not hear back from you or you do not comply with the instructions within 10 business orders, you order will be cancelled. These policies are designed to protect our customers and business against credit card fraud. We apologize for any inconvenience due to this process.